Jonny Jackpot is no longer open to New Zealand players. Its operator, Two Shepherds Limited, ceased trading on 11 March 2026 and began surrendering its gaming licence to the Malta Gaming Authority. Player access was switched off the same day, and the site closed permanently at the end of 27 March 2026. If you still hold money in a Jonny Jackpot account, the section below explains how to claim it.
| Closure Detail | What We Know |
|---|---|
| Status | Permanently closed |
| Operations ceased | 11 March 2026 |
| Site access ended | 27 March 2026 |
| Operator | Two Shepherds Limited |
| Licence | Surrendered to the Malta Gaming Authority |
| Player balances | Protected during wind-down, claimed via support |
| Support email | support@jonnyjackpot.com |
| Sister sites affected | Captain Spins, CasiGO, Vegas Lounge, Jackpot Lounge |
What Happened To Jonny Jackpot
Two Shepherds Limited ran Jonny Jackpot under a Malta Gaming Authority licence. In March 2026 the company decided to stop trading altogether and hand that licence back rather than continue operating. That is a voluntary exit, not a regulator shutting the business down for wrongdoing.
The wind-down covered every brand in the group at once. Captain Spins, CasiGO, Vegas Lounge and Jackpot Lounge were all disabled on the same day, so there is no sister site left to move across to. Anyone still holding a balance at one of those brands should follow the same withdrawal steps described below, using that brand's own support address.
How To Get Your Money Back
Two Shepherds stated that player accounts and funds stay protected throughout the wind-down, and that outstanding balances are being settled in line with its obligations to the Malta Gaming Authority. There is no self-service withdrawal, because the site itself is switched off. You have to email the support team directly.
- Email support@jonnyjackpot.com from the address registered on your account.
- Include your full name, date of birth and account username so the team can match your record.
- State the balance you believe is owed and the payment method you originally deposited with.
- Expect to complete KYC checks. Have photo ID and a proof of address ready.
- Support hours are Monday to Friday, 9am to 5pm CET, so allow for the time difference from New Zealand.
Do not leave this sitting. Withdrawal windows in a licensed wind-down are finite, and the longer a claim goes unmade the harder it gets to evidence. If you get no response, the Malta Gaming Authority operates a player complaint process for licensees in this position.
Was Jonny Jackpot A Legitimate Casino?
Yes. For its whole operating life Jonny Jackpot held a Malta Gaming Authority licence and a UK Gambling Commission licence, and the games were independently tested for fairness. The closure was a commercial decision by the operator, not the result of an enforcement action.
That distinction matters, because a regulated exit is exactly why player funds are being handled through a formal process instead of simply vanishing. It is also the single best argument for sticking to licensed operators. When you play at safe online casinos, there is a regulator standing behind your balance if the business fails. Unlicensed sites offer no such route.
Where New Zealanders Can Play Instead
New Zealand's rules changed in the same year Jonny Jackpot closed, so this is not a matter of picking any old replacement. A licensing regime is being rolled out and the list of operators legally able to serve Kiwi players is about to shrink sharply. Before you sign up anywhere, it is worth understanding New Zealand's new online casino licensing rules and where the operator you are considering sits within them.
Rather than name a single replacement while licences are still being awarded, start from our current list of online casinos in New Zealand, which we keep aligned with the operators still accepting Kiwi players. If it was the welcome offer that brought you to Jonny Jackpot, our roundup of NZ casino bonuses covers the equivalent packages elsewhere.
Jonny Jackpot's welcome offer ran on Legacy of Dead, a Play'n GO pokie. If that was the draw, the closest like-for-like deals now sit with its sister title, and our Book of Dead free spins page tracks which casinos are still running them.
What The New Licensing Regime Means For You
Under the Online Casino Gambling Act, the Department of Internal Affairs is issuing a capped set of online casino licences, one per platform brand. From 1 December 2026, playing through a licensed platform is the only lawful route for someone based in New Zealand, and operators that did not secure a licence had to leave the market.
The practical effect is that some casino brands Kiwis have used for years will disappear from the New Zealand market over the coming months, in the same way Jonny Jackpot did. Check that any site you deposit with intends to stay, and keep balances modest until the licensed list is finalised. If gambling has stopped being fun, free and confidential support is available through our responsible gambling resources.
Frequently Asked Questions
Is Jonny Jackpot still accepting New Zealand players?
No. Access was disabled on 11 March 2026 and the site closed for good on 27 March 2026. Any page still advertising a Jonny Jackpot welcome bonus is out of date.
Can I still withdraw money from my Jonny Jackpot account?
Not through the website, because it is offline. Email support@jonnyjackpot.com with your account details and be ready to complete identity checks. Two Shepherds Limited confirmed that balances remain protected while it settles accounts under Malta Gaming Authority rules.
Why did Jonny Jackpot close?
Its operator, Two Shepherds Limited, chose to cease operations and surrender its Malta gaming licence. It was a voluntary commercial wind-down covering the operator's entire portfolio, not a penalty imposed by a regulator.
Did Jonny Jackpot's sister casinos close too?
Yes. Captain Spins, CasiGO, Vegas Lounge and Jackpot Lounge were all shut off on 11 March 2026 alongside Jonny Jackpot. Each brand has its own support address for balance claims.
Will Jonny Jackpot reopen?
There is no indication that it will. The operating company has surrendered its licence, which means it would have to be licensed again from scratch to trade. Treat the brand as permanently gone.
Jonny Jackpot is built around Microgaming's Mega Moolah jackpots. For a second New Zealand site with the same jackpot pools, Guts Casino carries the full Microgaming suite alongside its own cashback offer.
Where Jonny Jackpot centres on Microgaming jackpots, LuckyDino Casino leans on Play'n GO and Big Time Gaming hits such as Book of Dead and Bonanza, a better fit if you want game variety over a single jackpot chase.
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